How to Get Corporate Catering Customers
What corporate customers care about, how to find nearby prospects, and how to turn a first order into a recurring relationship.
Caterly Team· · 4 min read
Corporate catering is often where restaurant catering becomes steady rather than occasional.
Businesses feed people for many reasons: meetings, training, staff appreciation, client visits, and celebrations. Many of these happen repeatedly throughout the year. A restaurant that becomes an office's trusted lunch option may hear from them again and again.
That does not happen automatically, and there is no guarantee any particular business will become a regular. But corporate customers tend to value the things a well-run restaurant can provide: reliable food, on time, with clear ordering.
This guide covers what corporate catering includes, where to find prospects, how to reach them, and how to turn a first order into an ongoing relationship.
What Corporate Catering Actually Includes
"Corporate catering" covers more than boardroom lunches. It includes:
Office Meetings
Regular team meetings, planning sessions, and all-hands meetings often include lunch or breakfast.
Training Sessions
Full-day training means feeding attendees, sometimes for several days in a row.
Employee Events
Staff appreciation lunches, birthdays, milestones, holiday parties, and team celebrations.
Client Meetings
Businesses hosting clients want food that reflects well on them. Presentation and reliability matter.
Industry-Specific Opportunities
Some kinds of organizations feed groups often:
- Car dealerships, for staff meetings, sales events, and customer events
- Medical and dental offices, for staff lunches and meetings with visiting representatives
- Real estate and professional offices, for team meetings and client events
- Schools and organizations, where appropriate, for staff meetings and events
Identifying Nearby Prospects
Start close to home. Businesses within your delivery area are easier to serve reliably.
Ways to build a prospect list:
- Walk or drive the area around your restaurant and note offices, clinics, and dealerships
- Look up office buildings and business parks nearby
- Think about which of your regulars work at local businesses
- Use online maps to find clusters of offices within your delivery radius
Aim for a short, focused list, perhaps 20 to 30 organizations to start. You can grow it later.
What Corporate Customers Care About
Understanding what the person ordering cares about makes outreach much more effective.
Often, the person placing a corporate order is an office manager, executive assistant, or team lead. They are responsible for getting it right, and they have other work to do.
They usually care about:
Reliability
Food that arrives as ordered, every time. A late lunch reflects badly on the person who ordered it.
Timing
Delivery within the agreed window, ready before the meeting starts.
Clear Packages
Simple options they can order quickly, for a known number of people, at a clear price.
Delivery
Most offices want food brought to them. Clear delivery areas, fees, and windows help.
Dietary Flexibility
Most groups include vegetarian, gluten-sensitive, or other dietary needs. Clear labels and options make ordering easier.
Easy Invoicing
Businesses often need a proper quote or invoice for their records.
Notice that price is on the list less often than you might expect. Corporate customers often value convenience and reliability over the cheapest option. Competing only on price usually attracts the least loyal customers.
How to Reach Corporate Prospects
In-Person Drop-Ins
A short visit with a menu, and sometimes a small sample, can be effective. Ask who usually organizes food for meetings and leave information for them.
Short, Personal Emails
If you can find the right contact, a brief email works well:
"Hi Sarah, I run [Restaurant] down the street. We offer office lunch packages for teams of 10 to 50, delivered on time, with vegetarian options included. If you ever need lunch for a meeting, our packages are here: [link to catering page]."
Keep it short and point to a page where they can see options and request catering.
Building Managers
Office building managers often coordinate tenant events and know which tenants order food.
Your Existing Customers
Regulars who work nearby are often the easiest introduction. A simple "Does your office ever order lunch for meetings?" can open the door.
Follow-Up
Most people will not order the first time they hear about you. A polite follow-up a few weeks later, perhaps tied to a seasonal reason, keeps you in mind.
Make the First Order Excellent
The first order is an audition.
To make it count:
- Confirm the details in writing: date, time, address, guest count, and dietary needs
- Arrive on time, or early
- Label everything clearly
- Include serving utensils, plates, and napkins if promised
- Follow up the next day to ask how it went
Building Recurring Relationships
Repeat corporate orders come from being easy to work with.
Ideas that help:
- Remember their preferences. Note what they ordered and any feedback.
- Make reordering simple. Offer to repeat a previous order.
- Check in before predictable needs. Quarterly meetings, training days, and holiday parties.
- Consider standing orders. Some offices like a recurring weekly or monthly lunch.
- Stay consistent. Reliability is what keeps a corporate customer.
Packages Built for Corporate Customers
Corporate customers respond well to packages designed for their situations, such as:
- Boxed lunches for meetings
- Sandwich and salad platters
- Hot lunch buffets for training days
- Breakfast packages for early meetings
- Snack and beverage add-ons for afternoon sessions
For specific formats, read corporate lunch catering ideas for restaurants.
Related Reading
Where Caterly Helps
Corporate customers want to see clear options, order quickly, and receive a professional quote and invoice.
Caterly gives your restaurant a catering page with packages built for group orders, helps identify nearby businesses that may order catering, and keeps every inquiry, quote, and follow-up organized, so it is easier to turn a first corporate order into a long-term relationship.
Explore more in Catering Marketing.
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